System Engineer

Description

Job Description
SoftPro is seeking a wellrounded Systems Engineer to be a part of our team in Raleigh, NC. This is a small team providing support of solutions using the latest Microsoft technologies, hosting services including Microsoft Azure and other service providers, encouraging your design input and creativity. This is an IT/Hosted support position which will require afterhours support so as not to impact customers normal operations. We are looking for a great person to be the next member of this team! Join us if you want to Provide outstanding systems support through your technical & personal skills;
Participate in the development & architecture of monitoring for operational systems to include Performance, Application & Health for hosted and nonhosted environments;
Aid in the support, evolution & direction for virtualization & hosting;
Demonstrate your technical knowledge through providing operational support in a software development company focused on Microsoft technologies;
Plan to grow technology in support of future organizational direction;
Assist, when necessary, to triage production issues and environments;
Develop capacity planning metrics and reporting;
Define, implement and assess system reporting and monitoring needs;
Required Skills
Building, Deploying, Patching & Managing ESX/HyperV hosts;
Networking IDF experience, patching down & troubleshooting, etc.;
Windows AD, GPO, DNS/DHCP;
Cisco switch and router experience IOS upgrades, Cisco TAC, troubleshooting;
Cisco phone system CCX, Unity, Call Manager (handsets, softphones, etc.);Terminal Services or Citrix support for application hosting;
Cloud MSFT Azure;
SCCM, WSUS patching experience;
Software & Update automation deployment solutions, scripting, etc.;
Experience in HA server environment planning, implementation and support;
Experience in building and supporting MS clusters (SQL, File, MSMQ);Audit & Compliance experience;
Powershell scripting;
Experience in x86 & x64 versions of MS Windows operating systems;
Experience in building, implementing and monitoring of server operations;
Experience supporting 24x7 systems & production operations;
VBScript scripting;
Experience in support and configuration of load balancers;
Experience and/or support knowledge of LAN/WAN devices and network technologies;
Strong customer service skills and able to work in a team environment;
Must exhibit a highlevel of logical & analytical skills as well as attention to detail;