SAP CRM Business Analyst
Medtronic Inc
Contract Minnetonka, Minnesota, United States Posted 8 years ago
About Position
SAP CRM Business Analyst (Contract)
$86.00 / Hourly
Minnetonka, Minnesota, United States
SAP CRM Business Analyst
Contract Minnetonka, Minnesota, United States Posted 8 years ago
Description
Experienced SAP, CRM Functional Consultant. This person needs to have worked on the Global SAP effort at Medtronic previously. The IT Business Systems Analyst has the responsibility to participate in the analysis, design, evaluation, Testing, and training support of the Global Complain Handling system (SAP CRM). Primary activities include process/systems analysis and design, detailed design, test execution, and training support. Main responsibilities Serve as a liaison between the business users and the core implementation team during the testing and final phase of the project Work with the business users to develop and update local SOP related to the Global Complaint Handling process Conduct gap analysis workshop, document process gaps and work with the implementation team on developing solutions Define and document business and functional requirements, write functional specifications and develop test cases Conduct end user practices with the business users prior to go live
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