WinTel Help Desk Engineers
Siemens IT Solutions and Services Inc
Contract Mason, Ohio, United States Posted 7 years ago
About Position
WinTel Help Desk Engineers (Contract)
$90.00 / Hourly
Mason, Ohio, United States
WinTel Help Desk Engineers
Contract Mason, Ohio, United States Posted 7 years ago
Description
Typing, customer service aptitude, oral and written communication skills, ability to multitask, shrinkwrap software, hardware, advanced operating systems, advanced networking, VPN, and proprietary software Responsibilities First line interface for client and servicesTriage of incoming calls and requestsExceptional customer service Troubleshooting customer issues while maintaining agreed upon call resolution while balancing call time performanceAdherence to flexibility in scheduleClear and concise documentation of all customer interactionAble to function in a team environment
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Siemens IT Solutions and Services Inc
Agency Services Group , 22010 SE 51st Street
4253134901