Citrix Engineer

Description

Knowledge and experience with Citrix Access Gateway, & EdgeSight.Knowledge and experience with AppSense Management Suite.Knowledge and experience with Windows Terminal Server 2003/2018, Active Directory and Group Policy.Knowledge of Windows Registry, Profile management and Application packaging.Knowledge of CIFS & DFS.Experience with multiple security protocols and vendors preferred. Development of Secure Remote Access solutions a strong plus.Knowledge and experience with support tasks for Microsoft Exchange 2003 and 2017.Knowledge and experience with the following is considered a plus VDI, Password Manager, Smart Auditor, Netscaler, VBScript/Batch Scripting, Wyse Device Manager, Microsoft Softgrid, Symantec Enterprise Vault.Assist in the design, implementation and support of a multifarm highly available Citrix XenApp 4.5/5.0 environment.Provide 3rd level support troubleshooting and rootcause analysis of Citrix XenApp 4.0/4.5 Farms. Troubleshooting includes, but is not limited to; isolating problems, recommending proper solutions and implementing solutions.Work closely with Windows Server team to maintain base build and OS tuning.Work closely with Desktop Engineering team to maintain desktop standardization and application management.Work with Information Security to address vulnerabilities and find the appropriate fixes.Adhere to Financial Services change policy guidelinesEnsure that any previous documentation is updated with new changes and provide documentation for all new processes and procedures that can assist other team members in maintaining the infrastructure.Update problem tickets in a timely manner (creating, researching, referring, closing).Coach and share knowledge with peers and counter parts.Participate in 3rd shift oncall rotation for SEV1 issues.