WAN / MPLS Support Engineer

Description

Performs monitoring / evaluation of all WAN MPLS services working actively with the vendor as liaison to ensure uninterrupted access to WAN network services and NAMCs and producing / posting monthly KPI reports. Conducts assessment of monthly bandwidth utilization for each supported site and provides written recommendations including costs for bandwidth capacity (increase / decrease) by class of service including placing orders with the vendor as needed to meet business requirements. Reports service interruptions to vendor and works with vendor to resolve issues and restore full function of MPLS services. Attends weekly meeting with vendor to review service requests including current services and future projects. Responsible for developing and maintaining WAN diagrams including depiction of primary and redundant components with details on end point equipment (IP Addresses, etc). Control and allocation of Global and Regional IP address schema and NAT allocations / mgt for WAN/LAN address space.WORK EXPERIENCE REQUIREMENTS Advanced knowledge of TCP/IP networking, LAN / WAN design and support, data networking, CISCO network hardware programming (Switch and Router), Network operational management, Visualization software tools, CCNA required, CCNP, CCDP preferred. Indepth experience with network classes of service / COS administration within the router space. High level in job family, operating under minimum supervision. Experience with Internet Proxy server administration including policy based management a plus. Technical / operational level understanding of carrier circuits sizing / implementation (T1, T3, DS3, OC3, OC12, etc). Practical / hands on experience with DNS administration as it relates to WAN and or Internet services. Experience with DMZ/ACL administration on CISCO, HP or Extreme hardware including support of security breach remediation a plus