Citrix Engineer

Description

Overview Builds, manages, and troubleshoots multiple large Citrix XenApp 4.5/5.0 farms to integrate Wellmark towards exclusive Citrixbased technology. Leads and coordinates medium to large scale IT system rollout projects. Tunes and configures the OS, Web, and networking infrastructure components. Monitors systems performance and capacity and advises technicians and supervisor of system status. Employs infrastructure best practices in the development, documentation, installation, and maintenance. Provides a stable, reliable infrastructure that promotes and enhances Wellmarks ability to deliver products and services on a 24 x 7 schedule. Supports Wellmarks vision, values, mission, and purpose by ensuring data integrity via the applicable infrastructure and recoverability to internal and external customers. Delivers services in accordance with established Service Level Agreements (SLA). Responsibilities 79 Years experience Advanced knowledge and experience administering Citrixbased, multizone, multilocation server farms. Familiarity with operating system and application deployments using SCCM, and other deployment solutions. Extensive technical knowledge with Microsoft infrastructure technologies including DHCP, DNS, WINS, Active Directory 2003, Group Policy Objects. Possesses a strong understanding of Directory Service architectures, design, and implementation concepts, such as Microsoft Active Directory (AD), Light Weight Directory Access Protocol (LDAP), and other network protocol analysis tools and techniques. Strong working knowledge of secure Web application delivery, the TCP/IP protocols, common LAN/WAN network topologies, common switching and routing products. Strong written and oral communication skills in order to effectively communicate technical subject matter to both technical and nontechnical audiences. Demonstrates strong interpersonal skills in person, in groups, and on the telephone in assisting and working with stakeholders and clients. Exhibits strong soft skills, including proven analytical and problemsolving abilities. Demonstrates a strong understanding of quality assurance processes, project skills, and process improvement efforts. Be a selfdriven, reflective team member who can handle the variety of tasks assigned through innovative thinking and effective prioritization. Solid experience in a customer engineering capacity. Previous IT experience working as a Desktop Analyst or Support Technician within Wellmark preferred.