ISO Market Design Market Analyst

Description

The Business Analyst will be working with project manager, business and IS project team members and 3rd party vendors to define, conceptualize, analyze, and design enhancements to Calpines Commercial Operations systems (e.g., ETRM, Market Interactions). The Business Analyst will participate as a member of Calpines ERCOT Nodal project team. The Business Analyst will be responsible for understanding the business processes and ensuring all the current and goforward Commercial Operations systems business and functional requirements are accurately defined and translated into clearly documented business specifications. The Business Analyst will perform and coordinate requirements analysis, design, testing, deployment, and support phases of system development lifecycle (SDLC). The Business Analyst will be responsible for requirements management and traceability to the design and test efforts for all assigned workstreams. The Business Analyst will coordinate and track system and user acceptance test results and roll up status to the project manager and stakeholders. Candidates must possess excellent conceptual knowledge of business and applications supporting such business activities. The individual must be a quick learner, have the ability to clearly explain difficult concepts and ideas to others, have exceptional listening skills, and have the ability to quickly and aggressively overcome barriers to success while maintaining a positive, consensus driven approach. Duties and Responsibilities The Business Analyst will collaborate with and apprise Calpines project manager of critical project and enduser issues, and workstream status. The Business Analyst may manage and provide direction to vendors through verbal and written feedback. Additional responsibilities include interacting with IS Business Solutions staff where appropriate ensuring that services are proactive and/or highly responsive, and that staff is thoroughly trained in appropriate business processes and current with new releases and upgrades. Perform other related duties as required. Qualifications Bachelors degree in MIS, Business Administration, other technical discipline or equivalent experience. Must have a minimum of five (5) years related experience in a fastpaced information technology environment with at least two (2) years in a leadership role developing and implementing IS/IT solutions using a system development lifecycle methodology (SDLC). Must have experience developing solution test strategy and test cases as well as managing test efforts. Must have a minimum of 3 (3) years of analyst experience and knowledge of one or more of the following areas Energy Trading and Risk Management (ETRM), power settlements, ERCOT, ISO integration (e.g., PJM, SPP, ERCOT, CAISO), power generation Proven ability to lead, coach and provide leadership to other analysts, including development of goals, objectives and performance success criteria. Candidate must demonstrate advanced knowledge of Microsoft Office applications (e.g. Excel, Project, Word, Visio). Must possess strong project management skills and practices. Excellent interpersonal, verbal and written communication skills with the ability to collaborate and interact confidently with individuals at all levels; must be dedicated to a high degree of customer service with the ability to work well in a team environment. Ability to work well in a fastpaced environment, and perform well under extreme time constraints and demands during emergency conditions. Ability to effectively express technical concepts to nontechnical personnel.