Appication Support Analyst

Description

Job Description The Information Technology Group (ITG) is responsible for Managing Macquarie's technology infrastructure Supporting, maintaining, and enhancing existing business systems Delivering and deploying new systems, technologies, and services The Group provides each major business in Macquarie with a dedicated team that works closely with that business to understand its particular technology needs. The Fixed Income, Currencies and Commodities (FICC) group is involved in a broad range of financial markets trading activities. Its services include a market leading full service listed derivatives clearing business located in Sydney, London, Chicago and New York.Seeking an experienced and enthusiastic support analyst to join FICC information technology team in the Chicago office. The selected candidate will be responsible for Providing day to day production support and maintenance to a suite of middle/back office applications. Liaising directly with the Business to obtain requirements for small to medium size development requests. Technically, the following is essential Strong relational database skills in Oracle, SQL Server or Sybase. Previous experience in supporting GMI Previous experience in supporting ClearVision Some experience in MS Access, Excel and VBA experience In addition, to succeed in this role you will have Practical experience in production support of critical systems Excellent written and verbal communication skills; The ability to work well under pressure in providing timely and accurate solutions to systems problems; Strong problem solving skills and demonstrated ability to multitask. Experience with the following technologies/systems would also be highly regarded Linux/UNIX environment (shell scripting, etc). Experience with FIX protocol or similar messaging protocols. Experience in maintenance/support of J2EE applications.