System Support Analyst
Dow Jones & Company
Contract New Bedford, Massachusetts, United States Posted 7 years ago
About Position
System Support Analyst (Contract)
$70.00 / Hourly
New Bedford, Massachusetts, United States
System Support Analyst
Contract New Bedford, Massachusetts, United States Posted 7 years ago
Description
REQUIRED SKILLS Provides technical assistance, desktop support, guidance, and training to customers on all hardware and software tools used in their production operations Supports the integration of new technologies into the operationsMaintains corporate technology and publication quality standards.Implements the corporate technology direction. This includes desktop and server hardware, telephony, operating systems, middleware, messaging, and network architectures, electromechanical equipment.Develops and maintains documentation needed by support staff, including troubleshooting steps, installation instructions, new tools overviews, and contact lists.SKILLS Excellent verbal communication, interpersonal and customer service skill sets Ability to multitask, work well under pressure and to meet daily deadlinesAbility to lift PC monitors and CPUs
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