Java Developer with IVR (VXML)

Description

RESPONSIBILITIES Design, create and implement effective, natural language call flows with a high degree of usability. Analyze and define system requirements for IVR applications to meet business requirements. Prepare and maintain complete programming specifications, functional design, and technical design documents. Analyze, code, test, and debug the application Support testing, debugging and resolution of issues. Participate in and assist with user focus groups, tuning, usability testing, refactoring, optimizing callflows. Perform troubleshooting and analysis to assess root cause of application issues. Make recommendations to improve operating efficiency and functionality of voice user interface. Provide regular status reports. Adhere to all policies and procedures concerning all confidential information including but not limited to internal use and restricted information, including Protected Health Information (PHI). TECHNICAL QUALIFICATIONS Minimum 5 years of solid software programming experience in developing web applications in a J2EE environment using IBM Rational Application Developer IDE. More specifically, VXML, serviceoriented architecture, objectoriented design, XSLT, Java and J2EE experience are all a plus. Excellent knowledge using the Spring framework for web applications and CVS Good knowledge on Struts, MVC, HTML , JSP, Open source Java frameworks and technologies, such as Apache Common utility, Ant build file, Junit testing Should have good experience in Database SQL query, JDBC programming, Basic Design Patterns and software development methodology.