Serena Configuration Manager
Care First Blue Cross Blue Shield
Contract Owings Mills, Maryland, United States Posted 7 years ago
About Position
Serena Configuration Manager (Contract)
$65.00 / Hourly
Owings Mills, Maryland, United States
Serena Configuration Manager
Contract Owings Mills, Maryland, United States Posted 7 years ago
Description
Works with others in the configuration and administration of Serena products, the corporate standard distributed systems configuration management (CM) tool suite. Responsible for the daytoday tool administrative functions such as adding new users, creating new Products, design parts, reports, and developing various tracking metrics. Provides ongoing support for CM tool users and mentoring users in the use of Serena products and tool related CM processes. Also responsible for implementing tool improvements, enhancements to tool functionality and tool upgrades. Supports ongoing improvements in documented Configuration Management policies, standards, processes and procedures necessary for establishing and maintaining integrity in software baselines in the tool. Enforces the overall Configuration Management Plan as it relates to CM tool use including the necessary procedures, policies and processes for establishing and maintaining integrity in software baselines in the Serena tools. Works closely with the Change Control Team to enforce CM and change management policies, rules, and processes. Document and improve standard configuration management processes and procedures to include version control, build and release management, CM audit reports, configuration identification and control, software product baselines, change management, and reporting in a controlled CM environment. May chair various process improvement teams. May also facilitate Change Control Boards (CCBs) and/or CM team status meetings. Participation in software process improvement efforts to build awareness of CM purpose and practice is also required. Additional tasks as assigned may be required. Secondary responsibilities include supporting development projects software build management, development of build scripts, VB or Java scripting and tailoring of the Serena build and code installation functionality to meet the needs of Release Management Team. When requested duties include assisting in project change control activities, such as participation in projects change control boards and performing CM audits. When appropriate will perform or participate in manual or semiautomated deployments of code to various CareFirst distributed environmentsIs familiar with industry best practices in the Software Configuration Management discipline. This position is also subject to being on call for emergency situations requiring immediate resolution. Travel between all CareFirst locations may be required. Responsible for coding, testing and analyzing 2tier, 3tier, or Ntier client/server applications. Supports existing business systems applications. Consults with business analysts to identify business needs and appropriate technical solutions. Responsible for designing and documenting technical requirements for business applications. Must be able to determine and document complex software or system functional specifications Abilities/Skills The ideal candidate will be highly motivated, demonstrate initiative and superior analytical, project management, and communication skills. The incumbent must be able to work in a fastpaced technical environment with a customer service approach. Excellent verbal, written, communication and presentation skills. Proficient in project documentation, process modeling and presentations as well as proficiency in the Microsoft Office suite of tools. Keen attention to detail and a strong ability to set and delineate tasks and coach trainees or software developers on SCM practices and processes. Must have 5 years combined distributed CM tool administration experience in any of the following tools. Dimensions, Serena Business Mashups, Mercury Quality Center, PVCS, Clear Case, Star Team, Subversion, Team Foundation Server, Accurev, or Perforce. One year of Dimensions, Serena Business Mashups or Mercury Quality Center experience is strongly suggested.
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