SAP Technical Writer

Description

Process Flow Development Develop and edit rolebased Visio process flows for one or more business areas including; Supply Chain, Manufacturing, Finance, Commercial/Sales and Human Resources Knowledge of SAP R/3 functionality in one or more areas including; Supply Chain, Manufacturing, Finance, Procurement, APO and Human Resources modules Participate in business area specific meetings and craft process flow documents based on information discussed Interview subject matter experts for process flow content and follow up on outstanding issues until reaching resolution Adhere to established writing standards and documentation development processes Track status of document development Training Material Development Assist in the development of course outlines and course curriculum for SAP R/3 MM, AP, PM, QM and PS modules and CRM module. Develop, edit, and test SAP 5.0 stepbystep end user documentation for clarity and accuracy using On Demand Personal Navigator Develop content for SAP 5.0 basics and companywide changes in a computer based training medium Ability to document various SAP modules Develop and edit PowerPoint training presentations Interview subject matter experts for content and data and follow up on outstanding issues until reaching resolution Adhere to established writing standards and documentation development processes Edit other writers documents according to standards Track status of document development Understanding of various cultural needs and translation requirementsTraining Logistics and Administration As required, assist with the development of an overall training schedule As required, assist with the development of a global registration process As required, assist with the development of a global assessment/evaluation process of courses and participants As required, assist with the populating of a training environment with data to support training course exercises As required, assist with the development of content for a companywide SAP 5.0 computer based training tool Ability to create and edit enduser documentation and training materials SAP, advanced MS Word, MS Access, advanced MS Visio, Documentum, MS Paint Shop Pro, MS PowerPoint, OnDemand Personal Navigator Ability to learn new software Ability to meet deadlines Ability to work without constant supervision but within a team environment Ability to recognize issues and to take the initiative in problem solving Ability to interact with various personality types with a customer service approach Ability to multitask