Systems Administrator

Description

The position requires 24 x 7 on call duties, as well as strong jack of all trades learning ability and adaptability (Small team, big job, entrepreneurial small company adaptability). This is a small IT group within Engineering. This is a highly dynamic group that handles the responsibilities of what you would expect from a much larger IT department. Team members must be very highly motivated, eager to learn and must extremely proficient with the following System Administration Unix Administration including Linux and Solaris 10 (zoning) Windows Administration Scripting experience (Onstar uses Perl) Network Engineering Routers, Hubs, Firewalls The ideal candidate would come from a smaller IT environment where an individual would have broader experience. Position Summary Daily operation and support (24x7 on call) of laboratory systems associated with the OnStar Advanced Systems Development (ASD) group efforts. This function encompasses the following areas Workstation(s) (Desktop / Laptop) support. ASD Server(s) operation and support. Network infrastructure (Internal and External) support and maintenance. Oncall support for pilot environment operation duties as required (rotational). Documentation and the Provision of demonstrations / training about laboratory usage and policies. Lab Peripheral Resource Management (Vehicles, Test Modules, Scopes, etc). This position is required to have remote environment access. To this end, it is suggested that personnel have high speed internet access. Responsibilities and Essential Duties Interacts with users by phone, email, or in person on a 24x7 support basis. Documents problem area and resolution efforts into the appropriate support database. Performs pilot environment support activities equivalent to first and second level efforts, on a rotational basis. Ensures that the development systems and associated pilot environments achieve high levels of availability (98% and above). Participates in the documentation efforts associated with various operational aspects of the laboratory. Evaluates new approaches and methods to achieve enhanced capabilities and levels of service. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Strong interpersonal and communication skills; capable of writing purchase justifications, training users in complex topics, making presentations to an internal audience, and interacting positively with upper management and lab facility users. Ability to solve problems quickly and completely. Ability to identify tasks which require automation and automate them (Independent problem solving; selfdirection). A solid understanding of both UNIXbased (Linux, Solaris, HPUX) and Microsoft Windows (2000, 2003, XP) operating systems. Adept at the use of performance analysis methods to tune systems, and resolve connectivity problems. A solid understanding of networking/distributed computing environment concepts (Experience configuring network file systems (NFS), network file synchronization schemes, license manager configuration, etc). Experience with TCP/IP networking protocols (ability to debug and manage at the network level, firewall management). Experience with client/server architecture management (Web Services, etc). Experience with network/host security management (LDAP / Active Directory, UNIX, etc). Experience installing/configuring peripherals. Ability to program in an administrative language (Perl, shells). Exposure to database management (backup, ETL, transactional replication approaches). True dedication to full lifecycle support, from requirement definition through data center/pilot implementation and maintenance.