Software Quality Assurance Analyst

Description

JOB SUMMARY Support IT goals and objectives by working closely with Project Managers, Business Analysts, and other Business Stakeholders to review requirements and use cases and develop and execute test plans, test specifications, and test cases to ensure application development meets business requirements. JOB DUTIES AND RESPONSIBILITIES Work with SQA Lead, Business Analysts and Project Managers to develop and document test plans, test scenarios, and test cases. Develop and execute test scripts using manual testing skills and automated testing tools; document and summarize results. Facilitate the defect tracking and test result summary processes through regular meetings and reporting. Act as a resource to business stakeholders in their test plan and case development. Diagnose, troubleshoot and research application/system issues as required and propose solutions to problems; provide resolution in a timely and accurate way, while ensuring high levels of customer satisfaction. Develop reusable test plan, test specification, and test case templates and processes as needed. Must maintain a thorough understanding of DQs business practices and the applications/systems that support them. Evaluate and recommend new testing tools and techniques for use within IT. Recommend standards, procedures and process improvements. Mentor less experienced Software Quality Assurance Analysts. Maintain Software Quality Assurance Methodology. Prepare documentation using tools such as Visio, Word and Excel. JOB REQUIREMENTS Excellent interpersonal, listening, oral and written communication skills. Excellent analytical skills, as well as accuracy and attention to details. Minimum 3 years work experience as a Software Quality Assurance Analyst with an emphasis on application testing. Demonstrable ability to interact effectively with people at all levels from multiple areas of the company. Understanding of and demonstrated experience with the IT environment and architecture use at DQ. BS or equivalent and 46 years experience in computer sciences or related field, or equivalent combination. Experience with automation tools, specifically QTP Experience with defect tracking tools, such as MS Team Foundation Server