Software Development Engineer in Test (SDET)

Description

The CAP engineering team manages one of the most important customer management and support systems in use at Microsoft. The Customer Assistance Portal (CAP) enables support agents to serve Microsofts customers by tracking service requests, initiating repair orders, providing knowledge based solutions, enabling support and subscription revenue, and collecting market based product feedback for product development improvements. We are expanding our team in order to design and implement the nextgeneration architecture to serve rapidly expanding use and feature set requests. We seek an individual who has a passion for quality assurance and testing. Responsibilities will include writing test specifications, test plans, and test cases; executing tests; writing test automations; implementing test tools and automation frameworks; working closely with the developers to instrument the system for performance and scalability analysis; working with other engineering groups to conduct joint integrated systems tests; and conducting troubleshooting, problem triage, and root cause analyses. We work in a fast paced environment that requires the ability to balance between multiple projects, drive clarity from ambiguity, manage change with consideration for business continuity and the quarterly release roadmap, and ensure the high quality of our product. Qualifications The successful candidate should have Experience in various phases of testing, designing. and developing complex enterprise applications. Strong object oriented programming, debugging, and test automation skills with C#, C/C++, or Java. Excellent understanding of relational database design and strong transactional SQL scripting skills Excellent knowledge of Web Services, SOA, XML, SOAP, and .NET technology. Solid communication skills, verbal and written Experience of writing unit testing codes in various unit testing frameworks like NUnit, or JUnit is preferred