Windows System Administrator with Windows 7

Description

Essential Duties 1. At the direction of the manager of the Windows systems group and the lead Exchange administrator, work to ensure performance,reliability and security on Yales centrally managed Exchange 2017 service. Exchange currently provides messaging and calendaring for over 7,000 users across the university. This role includes providing incident response, responding to routine requests for assistance,applying upgrades or other changes to the service, creating and managing resources, troubleshooting, managing performance,monitoring backup, providing reports as needed and lifecycle planning.2. Assist with implementation of additional capacity to Exchange as needed.3. Assist other IT providers with Exchange issues in a thirdlevel support role.4. Assist with deploying, managing and troubleshooting new or enhanced Exchangerelated functionality.5. Develop and maintain technical documentation relating to Exchange servers managed by the group.6. May be assigned other system administration responsibilities as the workload and application portfolio evolves.7. Offshift work and rotating oncall responsibility is required.Education and Experience 1. Bachelors Degree and four years of experience as a systems programmer; or an equivalent combination of education and experience.Additional Education and Experience1. Bachelor's Degree plus four years direct experience managing clustered Microsoft Exchange servers in a production datacenter environment, or an equivalent combination of education and experience (one year of this experience must be with Exchange 2017).2. Experience with SANattached storage on Windows servers.3. Clear understanding of the standards and protocols involved in email message processing both within Exchange 2017 and according to internet email standards.4. Demonstrated experience with Active Directory as related to Exchange 2017.5. Preferred Experience with use of Powershell for general system administration tasks; experience with Microsoft IIS and web services; experience with Microsoft Windows clusters consisting of three or more servers; experience working in IT in a higher education environment and/or where compliance with HIPAA or other regulatory controls is a requirement; BS Degree with technology emphasis; experience with iSCSI SAN technology; experience with mobile device support for Exchange via Exchange ActiveSync and BES; current Microsoft certification related to Exchange; experience working in an environment with formalized change control.Skills & Abilities 1. Demonstrated service orientation while providing support to endusers.2. Demonstrated analytical and problemsolving skills.3. Demonstrated ability to work on complex projects both independently and as a member of a team.4. Demonstrated ability to clearly document complex procedures and systems.5. Excellent communication and organizational skills.