Lawson kronos Expert

Description

Collaborate with key stakeholders, end users and other members of the business, patient care and Information Technology teams to optimize system configuration, function and access. Evaluate customer requests for system changes, data retrieval requests, system performance problems and optimization opportunities, and will participate in the timely resolution of these activities. Works together with clinical and business advisory groups to provide system solutions that support and enhance the adoption of the electronic medical record and its supporting components.Assuring the Information Technologies (IT) needs support the goals and objectives of the customer as well as the business needs of the hospital. Managing system concerns for the endusers.Building and maintaining all system dictionaries, profiles, tables and other configuration points.Troubleshooting and assisting with the resolution of application errors and other system issues.Identifying and managing system enhancement requests.Preparing for and participating in system design and/or remediation sessions.Testing the system, including any configurations, customizations and new releases, prior to production implementation.Working with endusers and the reporting team to assist with the design and testing of system reports.Communicating system changes to the end users and training staff.Assisting with the development of ongoing maintenance support procedures.Working with vendor relations staff in communicating and working with the information system vendors.Requirements Three (3) years experience with Kronos and Lawson.Experience and/or training with healthcare information systems and terminologyMinimum of two (2) years experience with ancillary applications such as lab, radiology or cardiology.Advanced knowledge of the assigned application in at least one functional area (e.g. orders, materials management, etc.)Minimum five (5) years experience with the application, module or equivalent system as assignedAdvanced knowledge of the assigned application in multiple functional areasExpert knowledge of the assigned application in at least one functional areaMinimum one (1) year experience in an Applications department, preferably within an acute hospital environmentMinimum one (1) year experience managing medium to large projects