Program Manager

Description

Responsibilities Partnering with Program/Project Managers at all levels to define project needs, deliverables and due dates Partnering with Program/Project Managers at all levels to combine several project tracts into single program status to feed into larger Dashboard Executing to the agreed upon plan and calling out risks/contingency plans as appropriate Driving crossfunctional team deliverables and schedules Managing assigned projects according to plan Driving core team/s through tactical issues and strategic planning Ensure property kick off process is followed and key customer engagement milestones are met Promote best practices in design, development and deployment Write wiki documentation to facilitate adoption, training and ease of use Managing open issues and working crossfunctionally to identify risk and drive contingency planning & communication as necessary Providing weekly status updates and documentation on all projects (dashboard) Qualifications Able to manage many small projects that roll up to an overall program or initiative 7+ years of direct or related IT or operations experience required Excellent project management skills and extensive IT project management experience with complex projects, with a track record of successful launches on time and within budget Excellent communication skills and ability to effectively communicate with all levels, including senior executive levels to support negotiation & consensusbuilding activities Excellent facilitation, problem resolution, crossgroup collaboration, and organizational agility skills Strong analytical problemsolving abilities