Tester

Description

The functional/testing analyst will work closely with Development Teams and rest of the testing team located in Bangalore, India and Ft. Lauderdale, USA. Responsibilities will include, but are not limited to This position may require on call availability and possible work over the weekends. Expert in Analyzing, Design, Develop and Execution of test scripts, test cases, test plans etc for Avaya 7.2 upgrade project. Execute manual / automated test scripts, perform analysis, prepares reports on test results, execute regression tests, log defects and assist with UAT. Understands functionality, business processes built in Citrix Siebel CRM solution. Ensure industry best practices are followed to test the solution and business requirements are met as per industry best practices. Implement new and modify existing test scripts, plan cases etc as per the Siebel CRM solution application functionality. Closely work with Onshore / Offshore Siebel / Avaya technical team to understand the end to end application functionality and report out any issues with the functionality because of upgrade as per documented business rules. Follow documented standard operating procedures, topologies, and test configuration guidelines for Siebel CRM solution. Conducts moderately complex testing, troubleshooting and analysis tasks on various releases of Siebel CRM solution which includes integration, system testing, interoperability testing, field test plans and customer acceptance plans to maintain the credibility/viability of the system. Good analytical and problem solving skills, Skilled in time, priority and task management. Adequate Interpersonal skills to interact with customers and team members Excellent presentation and communication skills to present test results to individuals and groups Active in pursuing learning opportunities Ability to work independently and as part of a team Required Experience 6+ years of manual and automated testing and support experience for a global Siebel CRM/Avaya CTI solution. Solid understanding of Siebel CRM / CTI functionality framework. Solid understanding of Rational tools and requisite pro. Working knowledge on requirement & defect tracking tools such as Rational Performance Tester, ClearQuest, ClearCase etc. Minimum of 4 (three) years experience writing manual test scripts based on documented requirements Minimum of 4 (three) years experience writing test plans, test cases. Minimum 2 year of experience in writing and executing automated scripts, preferably using Rational Performance Tester. Minimum of 3 (three) years experience writing test analysis reports Solid understanding and working knowledge of System Development Life Cycle (SDLC) and enterprise applications.