Citrix Server Analyst

Description

Summary The Information Technology Department delivers superior customer experiences through the development and support of front and back office systems while focusing on ITs four core values Partnership, Excellence, Innovation and Efficiency. IT Server Infrastructure Teams key responsibilities are to manage, update, architect and support the following infrastructure, Wintel and UNIX servers, desktop experience, and storage systems to satisfy the growing needs of ING DIRECT and its customers. Responsibilities Technical lead for deployment and management of the following infrastructure components Microsoft Active Directory, Microsoft Windows servers, Enterprise messaging with Exchange VMware ESX hosts/servers, Enterprise monitoring tools, Citrix infrastructure, Microsoft SMS/SCCM Maintain a stable Microsoft Windows and VMware ESX environment and deliver the support services necessary to support the business needs. Design and maintain Windows file sharing infrastructure and access security. Manage monitoring of server architecture to ensure high availability. Administration of both Microsoft Windows server and VMware host/server environments during scheduled maintenance windows. Planning for supported infrastructure components, including capacity, availability and performance related processes. Respond to service requests and coordinate with other infrastructure team members to ensure timely compliance with service level agreements, within established change and problem management guidelines and processes. Analyze current and future server technologies in accordance with company strategic direction settings. Provide after hours and oncall support as part of a rotation. Perform frequent server health checks and implement patches to ensure current revision level. Monitor system resource usage and ensure adequate resources are available to meet the IT requirements through resource scheduling and new resource acquisition. Respond to system failures and work with vendors to resolve issues related to hardware and software. Review current system and industry best practices and recommend technology solutions that improve team efficiency. Qualifications Strong understanding of Networking, Windows server 2003, Terminal Services, Active Directory and GPO Experience as a lead consultant in designing and deploying Citrix, Windows and Active Directory projects Knowledge of the Citrix Delivery Center methodology with specific attention to the following technologies Presentation Server 4.5 and Citrix XenApp 5.0,XenDesktop 3.0,Access Gateway Advanced edition, XenServer, Provisioning Server, Web Interface 5x and enterprise XenApp client/plugin management, EdgeSight, HDX Technology Experience with user profile management and End User Experience solutions. Understanding of VDI Experience with Windows Server 2018 Terminal Services and Terminal Services licensing. Knowledge and experience with Hypervisor technologies (VMWare, XenServer, HyperV). Solid understanding of Network infrastructure (LAN/WAN/VPN). Knowledge and/or configuration of Citrix products including NetScaler, WANScaler, and Access Gateway solutions.