Network Analyst

Description

Top 35 technical requirements Cisco Switching and Routing background 7 total years of IT experienceASA Firewall backgroundFirewall hardware upgrade experience. BIG PLUSES CCNANexus experience Job Description This contract is for vulnerability remediation for network devices.Provides and maintains network connectivity services for company networks. Performs device configurations, internal operating system upgrades, and software upgrades and deploys network devices including (but not limited to) routers, switches, load balancers, and firewalls. Assists with troubleshooting circuit equipment and all other network issues. Monitors, responds, and provides resolution for all network problems and incident tickets. Utilizing case management system (CMS), documents status updates and problem resolutions.GENERAL DUTIES & RESPONSIBILITIESFollows documented network services processes and procedures; identifies gaps in processes or documentation and suggests improvements.Performs customer service duties and responds to customer requests as defined by management.Completes assignments in a timely manner with an acceptable level of quality.Troubleshoots network problems and recommends corrective procedures.Prepares activity reports as requested by management. Identifies opportunities to improve workflow and creates supporting documentation for review by peers and management.Maintains network services documentation related to work area.Completes network change requests in accordance with service level agreements.Maintains network lab and equipment inventory. GENERAL KNOWLEDGE, SKILLS & ABILITIESCommunicates ideas both verbally and in written form in a clear, concise, and professional mannerKnowledge of network technologies (e.g., routers, switches, load balancers, firewalls, network and routing protocols, DNS)Knowledge of basic IT technologies (e.g., operating systems, network devices, software development and architecture)Requires knowledge of basic office toolsAbility to understand and apply technical conceptsTeam skills, including the ability to establish and maintain effective working relationships, Flexibility, versatility, dependabilityThis is advanced professional role requiring extensive skill and proficiency. Answers and responds to complex network related questions and inquiries via telephone and electronic messaging systems utilizing established procedures. Works independently with only administrative supervision on highly complex projects with extensive latitude for independent judgment. Expected to mentor others on staff and is a role model for rest of team. Effectively communicates with all levels of technical and nontechnical personnel. Ability to provide communication on issues or complex information to a wide audience based on knowledge. Participates in strategic planning and direction. Develops, documents and implements standards, guidelines, direction and education on process/procedures for staff. Assigned to highly visible, sensitive and critical systems. Requires an extensive knowledge of TCP/IP networks including layer two and layer three switching, network based server load balancing, routing protocols, and LAN/WAN technologies. Typically requires a minimum of seven (7) years of experience performing hands on network services infrastructure engineering, diagnosing and correcting network problems, and network equipment installation and configuration.