Salesforce Systems Analyst

Description

Summary Provide ongoing technical expertise and support to the development lifecycles of client products and ancillary applications. Focus may be on core and/or noncore products and in various stages of the overall project cycle. Close partnership with Business Analysis and the technology teams to ensure that business and functional requirements are aligned appropriately with client Technologies. Will have strong working knowledge of client applications and systems. Major Accountabilities Accountabilities will include some but not necessarily all depending upon specific role Provide technical analysis of product or application hardware and software to ensure that business and functional requirements can be met Provide technical support to Business Owners during implementation of new products/services Provide subject matter expertise for support escalations Lead the development of conceptual designs and mocking up screens Testing and working with TCOE staff Prioritize and identify cross application/system enhancements Determine development impacts to current processing and work with programmers and users to ensure accuracy of enhancements Develop and execute complex test plans Perform analysis of system requirements and work closely with developers Create design considerations that assists team with frontend changes Lead review sessions of technical requirements Manage defect resolution process Coordinate offshore testing Collaborate with development staff on software designs Facilitate JAD sessions Document and coordinate audit controls and PCI requirements Other aspects of this role that may occur depending upon the specific functional area Web Application Define and implements tagging measurement strategies to all client to measure success of its digital effort SEQ Analyst Work with business and development team to define needs, plan and optimize our web properties for Search Engine Optimization Data Analyst Act as liaison between the business and technical teams in such areas as data quality, merchant analysis, help desk support, compliance and government regulations, audits and controls and report definition and creation. Education Bachelor