Production Support Engineer

Description

Overview The Business to Business (B2B) technologies team is dedicated to producing and supporting technology solutions that enable business to business commerce. The B2B Operations and Support team provides 24x7 support globally for client's primary web application platform (client Connect), the surrounding ecosystem of B2B applications at client, and several additional business to business applications that support client's fraud reduction efforts and workflow management. client Connect provides key services such as user provisioning that client's other B2B applications rely on and is a missioncritical system to client's long term success. This position will lead client's engineering response for all of client's B2B technology solutions. Encompassing a suite of more than 50 platforms and applications varying from the latest and greatest technologies to legacy technologies, there is enough variety here to keep any technologist sharp. Client's support teams are globally based and this position will be responsible for tying them together into a cohesive, agile and responsive unit that sets a world class standard for operational performance. Role Contributes significantly to the engineering strategy for all platforms across client