Project Manager

Description

Description Primary responsibility is to interface with the Digital Payments teams to oversee delivery of projects aligned to business and technology operations. Accountable for the coordination of large crossfunctional teams that collectively implement process improvements critical to the success of the Digital strategy.Project Manager will ensure clear project objectives, timelines and team member commitments, relentlessly driving the team to a successful outcome. This will include developing the plan of action, managing and communicating the project plan and the overall project health, creating alignment and engagement of the entire project team and proactively identifying, escalating and mitigating project risks. Manages business owner/stakeholder relationships and expectations. Partners with Service Management leader to ensure overall success of project. Responsibilities Responsible for planning, monitoring, executing and implementing projects. Assist in developing longrange plans and strategies to achieve business growth. Provide advanced business knowledge and technical support for systems development. Work closely with project members and requesters identifying deliverables and functions throughout a project lifecycle. Ensure the project or effort is adequately staffed, trained and managed. Manage effort within approved manpower and budget guidelines. Provide technical and advisory support for staff to ensure the development and implementation of applications/infrastructure where needed. May participate in the definition and development of project requirements and analyze requirements to provide a recommended solution. Ensure a successful delivery, which may include development and management of overall project plan, schedule & budget adherence, status reporting, escalations, testing, user approval, final corrections, and methodology compliance. Manage relationship with project team throughout technology, product and regional organizations, which may include the project requesters. Provide senior management level status reports. Coordinate multiple project efforts. Log, track, and resolve project, business or release related issues. Demonstrate leadership qualities, display mentoring ability, project leadership and delegation, followthrough, and team participation skills. Responsible and Accountable for the overall management of the projects. Organize and facilitate project initiation, planning, regulate standup meetings, reviews, release planning, and other related meetings. Provide project status and steering committee updates and testing/defect resolution status Create, implement, and monitor the processes for requirements gathering and prioritization Work with the IT and product teams across all projects to establish and manage project plan from inception to delivery, including release deployments into production. Manage the project execution against the plan, ensuring that they are delivered on time and to specifications. Ensure cross team coordination and release planning activities are maintained; Provide reports to executives to ensure an understanding of execution status and project performance; Remove roadblocks reported by the team, which could require crossteam collaboration and or escalation, possibly up to executive management Create and maintains risk and issue logs, including working with appropriate parties to create mitigation and corrective action plans with communication to the team, product owner, and executive management Build team cohesion and foster good communication between various project teams Assist in the creation of processes and procedures with input from product development teams Identify and remove impediments, prevent distractions that interfere with the ability of the team to deliver to the goal All about the candidate Bachelor's degree required or equivalent combination of training and experience. Advanced degree and PMP preferred. Extensive knowledge of Project Management principles and methodologies Knowledge of credit and debit card operations. Prior experience in managing multiple crossfunctional team projects. Strong experience in working with all teams across the organization both business and technical; Strong experience in managing multiple priorities in real time; Skills/ Abilities Listening, oral, written and presentation skills and effective interpersonal skills. Organizational and planning and multitasking skills. Strong leadership, interpersonal, relationshipbuilding and negotiation skills required with a solid track record for developing internal and external relationships. Strong negotiation, leadership, and written and verbal communication (Technical and nontechnical) skills High maturity of diplomacy and ability to see and rationalize multiple points of view Practical problem solving and strategic thinking skills, critical thinker with excellent judgment and initiative; Demonstrate individual and team trust.