Nagios/Solarwinds Tools Engineer

Description

Summary This position is responsible for supporting the configuration and operation of realtime monitoring, alerting and reporting of the global infrastructure and applications (Network, Servers, Storage, Databases, etc.) Essential Functions Partner with Network Engineers, System Administrators, Database Administrators, Architects, Applications Engineers, and Project Managers to support their technical monitoring requirements. Utilize best practices and provide recommendations to improve problem identification and response time in IT systems. Track and maintain the standard baselines and configuration sets of global infrastructure and implement industry best practices with regards to o Windows and Linux based server technologies o Applicationbased monitoring o Infrastructure utilization and capacity analysis o LAN/WAN monitoring and capacity analysis o Large server farm monitoring o Patch management Responsible for providing 24/7 oncall coverage on a rotating basis. anticipate in complex problem solving situations. Identify process improvement opportunities through infrastructure monitoring and analytics. Ensure timely and effective delivery of automated systems patches, upgrades, and new configurations. Participate in design sessions, architectural reviews and technical advisory roles as required. Interact with customers at the technical level as required Requirements