SAP Basis Administrator

Description

General Summary(provide a brief overview 34 sentences of that describes the nature of the work, level and why it exists) Provide administration and technical support for all of J. Crews SAP systems. This job covers all aspects of SAP Basis administration, including system installations and upgrades, problem analysis and resolution, database management, client copies, system refreshes, SAP instance configuration and performance tuning for a complex system landscape. Duties and Responsibilities Essential Functions Responsibilities  Working at a technical level with an understanding of SAP, its underlying database, operating system, and hardware platform. Interact with development teams, configuration teams, various technical support teams, and business stakeholders to optimize and maintain the overall SAP reliability, availability, and performance. The position has a 24x7 oncall commitment and availability for evening and weekend working is required. Provide installation, configuration, integration, upgrade and testing services for new projects and ongoing maintenance for SAP environments on Sun Solaris servers. Analyze, diagnose and resolve computing problems involving system hardware, third party software and operating system software. Provide performance tuning, problem analysis, upgrades and system administration for Oracle databases and SAP instances, specifically SAP R/3 4.7, NetWeaver 2004s and ECC 6.0. Extensive knowledge in administration of SAP BI, SAP Enterprise Portal, SAP PI, and Solution Manager. Knowledge in performing client copies, system refreshes, and SAP troubleshooting. Experienced in SAP Correction and Transport System and SAP Security management. Knowledge of single signon (SSO) solutions to portal and backend R/3 and BI systems. Evaluation and design of interfaces between SAP R/3 and external systems. Coordinate and schedule SAP GoLive sessions. Review and implement the recommendations of SAP EarlyWatch sessions. Experience in administration, maintenance and upgrade of BO Crystal Reports. Knowledge on SAP data archiving for BI and Enterprise via OpenText IXOS solution. Provide support in Unix administration including space management, monitoring, performance tuning and security. Maintain standard operating procedures and documentation. Education and Experience  Bachelors degree mandatory (prefer Computer Science or related field). Minimum 5 years of SAP Basis administration experience. 3 years of Oracle database administration and performance tuning experience. Strong UNIX system administration experience, Solaris preferred. SAP Basis experience with components mentioned below o Web Application Servero Enterprise Portalo Business Information Warehouseo Internet Transaction Servero SingleSign Ono Solution Managero PI Process Integrationo Web Dispatchero TREXo NWDI Network and system administration experience including installation and maintenance of operating system, network, system hardware, storage, and automated monitoring. Must have experience with JAVA system administration. Prior experience with BI Accelerator is a plus. Familiarity with SAP Versa is a plus.Skills & Abilities Technical Skills  Good working knowledge of Veritas HA clustering for SAP/Oracle. Ability to write UNIX korn shell and Perl scripting to automate support for SAP, Oracle, and UNIX. Must be familiar with Portal Transport using file based approach and CTS+ approach. Extensive working knowledge of NWDI architecture and functionality is required. Familiarity with Single SignOn and LDAP security integration. Good operational understanding of a large scale organization. Ability to provide 24x7 oncall support, after hour and weekend work as needed. SAP certification is a plus. Interpersonal and Communication Skills  Strong interpersonal skills and ability to work under tight deadlines with limited supervision. Ability to effectively communicate both oral and written to the IT team and business partners. Ability to provide end user support and identify issues as they arise. Establish and maintain good working relationships with the peers, management & leaders of the business area supported as well as within IT structure. Assume accountability and take ownership for ALL projects that you are responsible and involved in.