Director, IT - Enterprise Applications

Description

ResponsibilitiesLeadership and management Accountable for providing senior level technical direction and oversight to application teams during complete life cycle development of projects to ensure the delivery of applications that meet the accepted industry benchmarks for software quality.Develop and maintain an appropriate IT organizational structure that supports the needs of the business.Establish IT departmental goals, objectives, and operating procedures.Ensure staff is allocated to support business functions, trained to perform the responsibilities and are not singlethreaded. Forecast, monitor and address demand and capacity management.Ensure staff are engaged actively and are productive through project and operational work and that communication channels are open to engage with necessary domains in the most productive fashion.Provide continuous, timely and relevant factbased feedback to staff.Monitor and hold staff accountable to resolve and manage conflict in the most efficient and a timely manner. Provide effective operations and program managementWork with business to develop business cases that help justify and prioritize initiatives while adhering to overall business plan. Define requirements, goals & objectives, critical success factors, project barriers, resources etc with the ultimate goal of delivering the correct solution.Ensure for all responsible projects that actual costs, implementation time, and benefits received are accurately assessed and reported. Actively support and participate with the PMO team and ensures the portfolio is managed accordingly. Monitors the progress of projects related to the goals stipulated in the project work plans. Takes a leadership role in resolving problems that impede the progress of the implementation.Prepare written documentation such as process flowcharts and narratives that define systems, problems, and solutions designed to enhance or resolve business situationsInterview endusers to understand and document business functional requirementsTranslate enduser requirements into detailed program specifications that are provided to programmers (both internal and external) for systems developmentLead and direct team to create unit and linkage test plans that ensure programs meet systems requirementsEnsure work with endusers is completed to develop, document, and execute systems test plans to ensure programs meet systems requirementsPrepare and maintain operating and capital budgets for assigned departments. Working with finance and accounting, review variances and document in an appropriate format to support monthly forecasting.Lead efforts to deliver IT applications to the business community by leveraging resources, and third party relationshipsManage third party relationships, including, but not limited to, contract negotiations, delivery of agreed upon service levels, periodic service reviews and information sharing with the goal of maintaining a cohesive partnership.Plan, monitor and prepare to forecast and renew all contracts in working with relevant groups within the organization, including legal to meet contractual obligations in the most costeffective and timely manner.Assess and communicate risks associated with IT investments.