Infrastructure Engineer

Description

Overall SummaryThis role is responsible for the global architectural design, the implementation, the efficient operation of the Dentsply Sirona Logical Infrastructure Applications and related services by installing and/or maintaining Logical Infrastructure Applications and Services and related technologies as well as analyzing and resolving related problems. Responsible for service delivery and support, including configuration, incident, problem, release, change, availability, capacity and continuity management within Service Level Objectives. The Logical Infrastructure technologies for which this role is responsible include Microsoft Windows Server, Microsoft Active Directory and Azure Active Directory, Microsoft System Center Suite (SCSM, Orchestrator/SMA. SCOM, SCCM), Microsoft Exchange Online and Exchange Server, Microsoft Skype for Business Online and Skype for Business Server, related Microsoft Office 365 Services, Microsoft Azure IaaS Services, Microsoft Azure PaaS Services, and related Microsoft technologies such as Microsoft DNS, WINS, DHCP, DFS, GPO, Active Directory Certificate Services, Microsoft PowerShell, Windows File & Print Services, Microsoft Windows (Desktop OS) and Microsoft Office Applications. Develops and maintains software/service configuration for Infrastructure Applications and Services. Documents the configuration management and implementation tasks to ensure compliance with corporate standards and to meet enduser, entity or business unit requirements. Works closely with application owners to understand business process flows, evaluates how the software or service can be configured to support flows, and possibly recommends changes to process flows to improve efficiency or to conform to corporate standards. Evaluates existing process flows, recommends changes to process flows to improve efficiency, if needed and determines their impact on software configuration. Tests all configuration changes to determine the immediate impact and for possible up and downstream impact on the enterprise. Develops IT standards for companywide use. Collaborate with Logical Infrastructure Delivery Team Lead and Corporate IT Infrastructure Engineering Manager to define, prioritize, develop, and deploy new or updated Logical Infrastructure Service offerings. ResponsibilitiesInclude the following. Other duties may be assigned.Provides Logical Infrastructure Applications and Services Engineering and Implementation.Provides Corporate Application Engineering and Implementation.Provides Application Engineering Services.Provides Technical Guidance to Level I, and II Infrastructure Engineers.