ITIL Transformation Product Management Consultant

Description

Responsibilities Coordinating enterprise and executive stakeholders Own and drive several functional areas or product lines Write product requirement documents and feature specifications Keep track of competitors offerings Work closely with engineering throughout the development cycle Develop and maintain the vision and product roadmap for your area of responsibility Engage with customers to collect product feedback Partner with product marketing on messaging and positioning Assist sales with customers and prospects Clearly communicate vision and goals of existing and new products Lead and participate in planning meetings and provide advice and guidance on direction of products Manage crossfunctional teams in business, product, design, and engineering Demonstrate functionality of completed products to internal team members and other stakeholders Develop metrics to assess the success of products and features and determine necessary enhancements Collaborate with customers, team members, and outside influencers to ensure a solid and wellrounded understanding of products and developing needs Maintain indepth knowledge of products, solutions, and company offerings Create High Level Business Requirements, Status Reports and Communications to customers and internal stake holders Guide external client advisory panels and sessions as needed.Project Description Do you have a passion for ITIL Have you implemented it and mapped business organizations to service experiences that bring value, then we need to meet you. We are looking for a top notch consultant who has implemented ITIL framework in multiple companies. We are changing the way we do business across our customers and our internal control flows. We are looking for top talent to lead the charge and help execute on that vision. You should feel equally at home in the Csuite and knee deep writing requirements, PowerPoints and sops. You will need to converse with value forward thinking and work arm in arm with technologist and business leaders. The Ideal candidate should have successful experiences leading and contributing in major consulting initiatives with top firms but looking for a place to call home. Why should candidates be interested in this role/project We are seeking selfmotivated visionaries, who are capable of joining our team to lead existing product journeys for legacy to innovative game changers. Our team is focused on nonrevenue internal and external products as part of the unified support platforms that make Rackspace Fanatical Support award winning. As a product manager on our dynamic and driven team, you will be responsible for owning the vision, organizational alignment and delivery of new products releases by conducting market research, managing backlogs, conducting user studies and creating product timeframes and plans, and crafting launch plans for new products.Required Skills (and years of experience) TOP 5 SKILLS NEEDED Bachelors degree in a relevant field 5+ years of product management or other relevant experience Experience working directly with designers to design and iterate on products Knowledge of consumer marketing analytics Ability to work between Agile and Waterfall projects In depth tool experience required MS Office suite, Jira, Confluence, Roadmunk or Aha, Service NowPreferred Skills (NICE TO HAVES) Desired Skill 5+ years of experience in an Executive Business Consulting Capacity Desired Skill 3+ years of experience in Software EngineeringEducation Requirement Bachelors degree in a relevant field