Jira Administrator

Description

Some Challenges Youll TackleManage client engagements Understand and assess client processes and need to implement, configure and optimize JIRA client usageInstall, patch, optimize and professionally configure JIRA collaboration instance using standards and best practicesProvide training to technical and nontechnical teams to use JIRA and associated toolsConfigure, compile, refine and maintain JIRA dashboards and reportingResearch, install, troubleshoot JIRA addonsTroubleshooting and fixing errors common to JIRA Applications and Application serversAdminister JIRA instances on a day to day Manage user permissions to projects Research and implement Atlassian best practicesImplement agile workflows through JIRAPerform a variety of JIRA related administrative support requests for the internal development team.Actively develop and improve JIRA skill set by keeping aware of JIRA industry trends, tools, and techniques.Perform issue reporting, research, analysis, confirmation and support resolution on assigned projects.Assist in collaborative work across disciplines within the internal/external development team to help drive projects to completion.Assist in diagnosing errors and breakdowns in the development pipeline and perform technical support as needed.Understand needs and create custom workflowsMust be willing to provide application configuration and support on other corporate SasS tools including Agiloft, Blueprint, and DocuSign.You Should HaveMinimum 2 years supporting Atlassian productsMinimum 5 years supporting Saas software solutions for corporate technologyJIRA implementation and optimizationJIRA design and analytical skillsWorking and training in an agile environmentFamiliarity with Scrum, Kanban, Lean or other agile methodologiesAbility to create complex JIRA workflows including project workflows, security schemes, screen schemes, JIRA vocabulary, permission and notification schemesFluency in Confluence including security, spaces, basic design, integration with JIRAHighlevel knowledge of Atlassian Dev Tools and a keen desire to gain deeper knowledge through selfpaced learning, collaboration, and handson experienceProficiency with Atlassian tool suiteExcellent problemsolving skills, process implementationExperience with hosted environments and remotely collocated systemsExperience deploying and customizing Confluence, JIRA, and other Atlassian productsExperience administering and customizing JIRA projects, experience performing migrationsExperience training users administrators using wikis, technical documentation, use cases, process flows and test casesAddons and integrations including ThemePress, TestRail and Zendesk