BizTalk Application Support Specialist

Description

Skills Analytical and conceptual thinking using logic and reason, creative and strategic Communication skills interpersonal, presentation and written Computer savvy skilled in the use of software Integration joining people, processes or systems Influencing and negotiation skills Problem solving Specialized skills, knowledge or certifications unique to this role 7 + years of experience with Microsoft BizTalk Integration software 5 + years of experience with Microsoft SQL database 7 + years experience with supporting BizTalk applications Experience in trouble shooting BizTalk orchestration issues Experience with the implementation and configuration of BizTalk 360Excellent interpersonal skills (both written and verbal)Demonstrated experience working well with customers of varying levels of technical expertise in highpressure situations and complex environmentsMust be good team playerTechnically enthusiastic and willing to learn attitude is required Ability to work unsupervised in a multitask environment XML and Java knowledge desirable. Core financial industry knowledge as pertains to data relationships a plus Role summary Under general supervision, the Application Support Specialist deploys debugs, monitor and documents software applications, including interface components, graphical screens, reports, and highlevel logic for system control. The individual in this position is responsible for software deployment and support for new and existing applications, and works closely with the entire application development team to ensure development conforms to performance optimization and interoperability standards and requirements. Resource will also work closely with various other teams (UNIX, Windows server, Database, Desktop, Test team, Infrastructure, Telecom) within IT Operations. Role responsibilities Operational Work Responsible to manage Development, QA, UAT and Production environments Perform general support administration duties. This includes Product setup, upgrades, migrations, patching, storage management, security & performance tuning. Participate in development, testing, and maintenance of BizTalk environments Monitor test results, and make appropriate recommendations. Maintain high availability and performance for production environments Root Cause Analysis on P1 P2 issues on production Responsible for documentation Define operational processes for Run book and SOP documentation, automating routine operational tasks Identify opportunities for improvement, makes proposals and participates in the planning of new and enhanced technologies or services within area of expertise. MultiTasking capabilities and ability to work on multiple environments and projects as necessary under tighter SLAs for crunch situations Create and maintain installation documentation and architectural diagrams Interface with different departments within the organization regarding new deployments Monitor program execution for expected performance Modifies, installs, and prepares technical documentation for system software applications Monitors systems capacity and performance, plans and executes disaster recovery procedures Follow departmental standards and guidelines Strategy Work Research new technology associated with BizTalk administration and make recommendations Standardize environment & Improve standards and procedures that support the companys BizTalk environment needs. Research and recommend optimal BizTalk Application design criteria Research/analyze data processing functions, methods and procedures