SAP SD Functional Consultant

Description

Project Overview We are in a need of a Business Analyst within the Sales Distribution functional area to be able to support the Sustaining Operations and Projects needs of the SAP business users. The resource will be assisting the SAP end users 1) Incidents Triaging within the SAP SD Functional Area2) Executing Standard Request within the SAP SD Functional Area3) Documenting the business requirements for the enhancements work4) Participating in the Daily/Weekly Operational calls with IT and Business5) Testing and Validating the fixes delivered by the ETO teamKey Skills Excellent knowledge of business processes and best practices. Knowledge of SAP in specified area. Knowledge of Thermo Fisher SAP Template a plus. 37 years of business experience in functional area. 24 years of SAP experience. 4 year degree or 57 years experience in related area. Relevant technical certificates a plus. 4+ years of related technical work experience. Strong interpersonal and excellent documentation skills are a must. Able to assume and complete assignments independently. Ability to explain and champion technical concepts to a broad audience. Excellent customer service skills required. Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements. Strong project management skills and understanding of project management lifecycle. Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.Role Scope / Deliverables ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Support SAP ECC and related software. Knowledge of Sales and Distribution techniques, methods, and tools. Subject matter best practices. Knowledge of SAP reporting capabilities. Develop IT and enduser documentation for processes and procedures. Participate in Service Desk function to resolve user related support calls. Prepare and execute test plans for new functionality. Publish communication related to the deployment of new functionality. Translate user requests into user requirements and program specifications. Work with Enterprise Shared Services and programmers to assure compliance to program specifications Develop training outlines for endusers and collaborate with documentation specialists Liaise with Divisional Management to understand direction within their functional area of responsibility Monitor compliance with Service Level Agreements for site. Support business initiatives utilizing Project Management expertise. Maintain security in compliance with ThermoFisher Security directives. Ensure compliance to Thermo Fisher IT Policies and Guidelines. Travel can range from 25%50%. Gather user requirements to develop solutions and alternatives. Critically evaluate information gathered from multiple sources, reconcile conflicts, and distinguish user requests from the underlying true needs. Translate highlevel information into details as well as summarize detailed information. Communicate and collaborate with users to analyze information needs and functional requirements. Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs. Work with users to define concepts under direction of project leaders. Serve as the conduit between the user community and the software development team through which requirements flow. Develop requirements specifications according to standard templates. Liaise between the business, technology teams and support teams. Comply with companys Global IT Policies & Procedures. Other duties as assigned.