IT Change Management & Communications Leader

Description

Responsibilities Develops and implements strategies and programs to communicate the Slacks IT business objectives, culture and values to its employees within the context of overall brand tonality and style.Plays a key role in SlackonSlack initiatives identifying key use cases and the associated human factors, where we can deliver a simpler, more pleasant and productive experience through Slack.Applies a structured methodology and leads IT change management activitiesIdentifies and manage the engagement of Stakeholders and Leaders who need to drive sponsorship and adoptionIdentifies and monitors key adoption metrics for key applicationsConducts change management and engagement workshops and meetingsPartners with the IT Leadership team, Corporate Communications and other internal teams to plan, develop, implement, and evaluate strategic internal communications.Designs, edits and oversees distribution of internal IT communication materials via Slack (company newsletters, videos, employee meetings, and other communications channels).Aids in the preparation of allhands meetings, roadshows, and other critical events focused on IT initiatives.Provides guidance to the VP IT and IT leadership team regarding corporate announcements on IT topics.Partners closely with the Problem and Incident Management Team to ensure business partners are notified timely and often during major incidents.Builds framework for IT communications, including templates and manager communication tools.Qualifications Ten or more years experience in the planning, design and deployment of change management and communication initiatives within an IT or similar technical function.Comfortable working with Csuite executives and engaging with all levels of the organization to identify and understand communication needsAbility to impact organizational change with effective, timely and targeted messagingCreative writer with the ability develop both written and visual content for multiple audiencesExperience with understanding and communicating change management initiatives.Possess strong judgment and interpersonal skills to be able to work with highly confidential information.Flexible and adaptive to the changing priorities of a fast paced environment.Accountable for meeting tight deadlines and possess a sense of urgency.Must have strong verbal communication skills and interpersonal skills.Able to think strategically and incorporate multiple, sometimes differing inputs to achieve best messaging/positioning.