SharePoint Administrator

Description

The SharePoint Administrator is a career level position in Ricoh USA. It is a fully qualified technical professional capable of administrating customer facing, hosted, MultiTenant, SharePoint Solutions for Ricoh. Assumes full responsibility for the provisioning, customer onboarding and administration of SharePoint 2013 Sites, User/Groups, Workflows/Scripts, PowerBI and ADFS/AD related objects related to Ricoh's hosted service offerings. This position will also provide 2nd level technical support to our Help Desk. JOB DUTIES AND RESPONSIBLITIESGain comprehensive knowledge of the current hosted MultiTenant SharePoint Server environment currently deployed for our Services OfferingsReview the PreSales Checklists for new customers. Provide feedback when necessary to sales/design teamsProvision new sites/customers and in AD/ADFS based on SSO or NONSSO requirementsProvision Users/Groups based on Pre Sale Checklists in SharePoint and AD for NONSSO customersCreate/Setup (Doc Libs) per Site and deploy workflows for each.Deploy scripting associated for userinitiated approvals, record transfers to different libraries, export/import scripting for 3rd party servicesProvision PowerBI Dashboards for each customer into a SharePoint PortalCustomize Sites/Portal with Customer Logos and settings, workflows and scriptsMaintain Portal functions and updates as requiredWork closely with Ricoh Network Operations Center to perform server maintenance routines and day to day functions as neededProvide advanced SharePoint Administrative Support Review and comprehend documentation of currently deployed SharePoint Hosted Services. Work with Engineering to understand design, development and architectureIdentify problems and create a plan to correct critical issues within current environment and on an ongoing basisUtilize relevant technologies and procedures to maintain application integrityAccepts escalated calls for complex problems, resolve using available vendor resources.Provide deep subject matter expertise.Documents problems and fixes on production event tracking servers and ensures it is communicated to others as required.Identifies skills and/or resources required to solve problems and escalate as necessary.Has comprehensive understanding of SharePoint environments.Acquire, maintain and expand knowledge base of current SharePoint technologies.Supports Help Desk Teams by providing technical information Applies technical knowledge and expertise to troubleshoot Hosted SharePoint/ADFS/AD/PowerBI ServicesParticipates in developing account strategies and problem resolutions when engaged.Analyzes and documents customer requirements for customized solutions.Develops solutions to meet the customer's business and technical requirements.Writes the technical portions of proposals through statements of work including customer support recommendationsQUALIFICATIONSRequires 3+ years Administration and Support of SharePoint 2013Requires advanced proficiency in SharePoint and AD/ADFS Admin problem isolation, diagnosis and resolutionPrefer PowerBI ExperienceRequires completion of a fouryear degree in computer science, information systems, engineering or related field or equivalent experience.MSCE Sharepoint Planning and Administration Training PreferredSharePoint Advanced Solutions Training Preferred