IT Solutions Analyst

Description

Major Responsibilities Works closely with external customers, operations (internal and external), IT departments and project team during solution design and definition.Translates business requirements into system requirementsManages the projects and/or solutions to meet client group expectations.Main point of contact for client group updates, issues, and questions.Tests and certifies that the solution meets the customer and business process requirements.Participates in Customer sales presentations to articulate Penskes technology solution capabilitiesDesigns business process solutions based on system capabilities.Identifies new applications and functionality required to support a specific requirement.Trains end user groups on how to use the solution.Leads project scope and recommend technical solutions to meet customer needs.Creates project plans, timelines, milestones, goals and ownershipLeads regular meetings to ensure effectiveness of plan, cost implications and quality of solutionInvolved in analyzing system/software capabilities and how it relates to creating a technical solution.Identifies future opportunities for system enhancement and value generation.Leads a team of Solution AnalystMentors junior level associates.Identifies and communicates tasks to the appropriate departments required to develop and implement the solution.Assesses solution quality and certify that it meets the customers requirements.Provides feedback to managers of project members that helped to develop and implement the solution.Assists with writing reviews for associates in their team.Provides input on the training needs and skill improvements for associates in their teamOther projects as assigned by the supervisorQualifications Bachelors degree in Computer Science Information Systems, Management Information Systems, or Business Administration.35 years of Solutions Design experience12 years of project management experience (including large scale projects, and managing multiple projects at one time)Prior consulting and business solution experiencesExperience working as a liaison between customers, operations and technologyGreen Belt, Black Belt, Lean, or PMP certification preferredMust have full understanding implementation project lifecycle, methodologies and standardsMust be proficient in troubleshooting skills and show the ability to apply knowledge to resolve issues.Should have knowledge of technologies and how to apply them to develop a solutionMust have the following skills Effectively collaborate with all project membersEffective listening & influencingWritten and oral interpersonal communicationStrong customer service focusAbility to work independently or on a teamTime managementInitiative in issue resolution and preventionConsultative skillsRegular, predictable, full attendance is an essential function of the jobWillingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.