Content Developer

Description

ESSENTIAL DUTIES
Designs and formats training materials. Writes central core training courses and workshops.
Maintains designs, develops, and delivers taskbased training programs as a result of front line job shadowing, needs assessment and a partnership with Operations.
Evaluates new hourly training material for relevance.
Updates and maintains all training, policy and procedure training guides.
Facilitates focus groups, performing needs assessments and recommends training solutions.
Creates, maintains, and supports training material for elearning courses, projects, and rollouts.
Maintains attendance records and participant evaluations for all training programs.
Maintains course materials and version control to ensure content stays current and relevant Initiates and regulates quality improvement programs relative to front line hourly positions.
Communicates with the cross functional support center departments to deliver product knowledge and training material to meet the current needs of organization.
Represents the role of training instructor for training issues or initiatives.
Participate in training projects and initiatives that include but are not limited to orientation for all levels, in restaurant product knowledge and process/procedure, support and implementation of management training programs for both the restaurant and multiunit levels that supports field succession planning
Plans and organizes training and management development programs to support the organization's plans. Assists in developing and designing general and specific training. Serves as bridge for cross functional information gathering and sharing
Identify short and longterm training projects and materials
Stay current on new ways to deliver training solutions beyond traditional classroom and webbased vehicles