IT Support Analyst
BioTelemetry Inc
Contract Malvern, Pennsylvania, United States Posted 4 years ago
About Position
IT Support Analyst (Contract)
$80.00 / Hourly
Malvern, Pennsylvania, United States
IT Support Analyst
Contract Malvern, Pennsylvania, United States Posted 4 years ago
Description
RESPONSIBILITES
Responding to internal and external customer telephone and email inquiries to the IT Helpdesk
Documenting and logging all requests for support in a ticket tracking system
Providing technical desktop support via telephone and onsite
Providing instant remote support for internal and external customers
Providing technical assistance on projects, as assigned
Escalating properly of technical support issues, as appropriate
Routine monthly maintenance, as assigned
Working occasionally during evenings and weekends
Other duties may be assigned
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