Citrix XenApp/XenDesktop Engineer

Description

The responsibilities will include Design, configure, maintain the Citrix XenApp / XenDesktop platform in a global environment
Drive Virtual Workplace roadmap to support business requirements &/or new technologies
Drive capacity planning & enhanced monitoring for proactive enhancements of Virtual Workplace
Service including Citrix Receiver, StoreFront, Citrix policies & VDA compliance
Document standards, knowledge base articles & processes
Collaborate with cross functional groups to design & implement complex solutions.
Assist with defining Virtual Workplace business requirements; ensures delivered solutions meet SLA's
Ability to define/manage Global group policy & Citrix policy for the Citrix platform
Assist with Packaging and scripting with engineering solutions
Knowledge/Skills/Abilities (KSA's) Required Must have strong oral & written communication skills to work with cross functional technical teams, applications owner and coordinate changes with the customers.
Strong oral & written communication skills
Expert skills of Microsoft Windows Server 2008/2012/2016 Operating Systems
Expert skills of Citrix XenApp/XenDesktop v6.x/v7.x; VMware Horizon View a plus
Expert Skills in productivity tools including Office 2013, O365, browsers and security hardening for Citrix
Strong Citrix troubleshooting skills
Knowledge of Virtual desktop provisioning technologies; i.e. WDS, MCS, PVS
Citrix Shared Hosted Desktop (SHD)
Knowledge of NetScaler and StoreFront features, capabilities and integration (i.e. SSO, two factor authentications, GSLB, LTM)
Virtualization Technologies (AppV, UniDesk, ESX, AppSense, Citrix UPM, VMware UEM) a plus
Strong Active Directory, Group Policy, Citrix policy
Ability to work effectively with coworkers and clients at various levels
Ability to coach and mentor junior members
Ability to triage scenarios and bring in additional subject matter experts for problem resolution
Effective organizational, writing, and communication skills to assist with knowledge transfer to the Support organization
Works in conjunction with clients to eliminate gaps and inconsistencies in the initial information system architectures to ensure that solution meets client needs
Shows willingness to work with numerous support teams including testing, development, architecture, network, and program management