IT Systems Engineer - Microsoft

Description

Key responsibilities include Administration of KCE Active Directory, O365, and MS Exchange
Administration and troubleshooting of VMWare 6.0 Infrastructure
Manage backup and restore process. Troubleshoot issues with backup environment (Failed backups etc)
Manage Windows server patching process and reporting via use of SCCM
Administer and troubleshoot IIS services used by in house applications
Leads problem resolution on Microsoft and other technologies to support business needs
Assist in workload migrations to the cloud, primarily AWS
Administer monitoring tools such as Solarwinds to ensure critical services are adequately monitored. Establish run books, processes, and selfhealing capabilities as applicable.
Assists with the planning and deployment of related security measures
Analyzes existing operations and make recommendations for the improvement and development of the relevant IT systems.
Ensures company standards and policies are addressed in implementations and are also followed by service providers and external vendors.
Communicates in written and verbal forms to all levels of the organization on service issues and plans.
Collaborates with service providers and external vendors on root cause analysis for problems related to technology
Clearly documents technology plans and implementation to facilitate the efficient support of the environment
Perform oncall duties as needed to support technology services to business
Qualifications Key desired skills and experience 5+ years of experience in an Enterprise Infrastructure role focused on Microsoft technologies.
5+ years of supporting Windows Servers based technologies
3+ years of supporting hypervisor (HyperV / VMWare)
Solid understanding of Active Directory, DNS, Group Policy
Experience with SCCM, Solarwinds, Commvault is a plus
Understanding of hypervisor technologies.
Familiar with structure and support of 3 tier applications
Experience with corporate email solutions
Fundamental understanding of TCP protocol
Scripting using Powershell
Excellent written and verbal communication skills
Demonstrated ability to solve complex systems problems quickly with little technical guidance
Results driven mentality
Passion for technology and providing superior service
Demonstrated ability and commitment to continual learning
Microsoft MCSA or MCSE certification is a plus
Experience with load balancers is a plus