Infrastructure Engineer

Description

Key Responsibilities of the Hosting Infrastructure Engineer Researching, analyzing, developing and documenting new processes and procedures to implement and update solutions to meet business needs
Developing and managing relationships with vendors in support of staff augmentation and systems support in concert with Supplier Relationship Management (SRM) process
Participating in the development, implementation and maintenance of bestpractice standards, policies, procedures, and associated training plans to ensure optimal daily operations are maintained
Providing integrated systems planning and recommends new or different technologies which will enhance current systems and support overall corporate and business goals
Leading and directing multiple projects managing resources and monitoring progress
Establishing/maintaining lines of communication with stakeholders with a view to keeping all parties informed of incidents, problems, and resolution
Identifying opportunities to improve global standardization and organizational efficiencies
Serving as a point of escalation for team members issues requiring a higher degree of expertise or discretion to resolve and ensure timely resolution of issues by focusing on root cause analysis and implementing corrective action plans
Assisting in the development of IT budgets (expense and capital) and estimates
Providing indepth technical consultation to business partners and IT management to ensure development of efficient infrastructure utilizing established standards, procedures, and methodologies
Working collaboratively with management to identify and prioritize projects in the portfolio associated with the maintenance of existing systems, development and implementation of new systems, resolution of more complex problems and the evaluation of emergent technologies through developing business cases that include options, recommendation, cost/benefit and risk analysis
Researching and evaluating new and/or alternative solutions and technologies to enhance operational effectiveness and reduce costs
Assisting in the creation and maintenance of multiyear functional roadmaps for assigned disciplines
Contributing to the development of overall strategy, tactics, planning and execution of initiatives to support IT services