Business Analyst - Salesforce

Description

Description
The Kronos IT organization is seeking to add a Salesforce Business Analyst to support Salesforce platform. The successful candidate must be a selfstarter, be able to manage multiple tasks and projects simultaneously, own deliverables end to end, prioritize workload effectively, and thrive in a dynamic environment. Extensive experience creating business requirement document (BRD), functional requirements, & accurately translating business Requirements into system functionality requirements. Hands on configuration of Salesforce Platform including security, automation, approval processes, visual flow, custom objects, etc.
Facilitate the integration of business and technical architectures in support of customer's strategic goals, and ensuring that solutions are scalable, extensible, and maintainable moving forward.
Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints
Responsible for monthly enhancements/feature releases, road map, demand management, prioritization, capacity management, production support and change management Responsible for running prioritization meeting with business. Based on experience, can accurately estimate the cost and time to implement functional or Business unit level solutions.
Support Project Managers in planning, execution and management of project deliverables and risks
Work together with Technical staff to develop integration and migration requirements and custom extensions or functionality to existing business applications when needed
Work closely with QA analysts and may perform functional, regression, unit, functional and user acceptance testing
Manage Requests for Change adhering to Kronos change control process
Qualifications
The following core skills are required for success in this position Strong experience implementing and configuring Salesforce.com for 500+ users
Experience using Salesforce data tools (Data Loader, Demand Tools, AppExchange, Eclipse Force.com IDE)
Solid understanding of and detailed experience with Salesforce.com architecture and API
Strong understanding of Salesforce capabilities, best practices and limitations and the ability to clearly communicate those to key stakeholders Experience integrating Salesforce with other applications (Informatica Cloud/Dell Bhoomi)