Salesforce Business System Analyst (Sales Cloud, Quote-to-Cash)

Description

Role Work with the team of Senior Business Analysts, Business Process Owners and End Users to define and Gather business requirements and systems enhancements
Ability to translate the same to provide Business solutions and define the functionality for Development teams
Work with the team on several projects specifically on Salesforce.com platform using Sales Cloud, and Apttus CPQ.
Document business process flows and requirements
Make configuration enhancements to the applications per business requirements
Work and able to deliver in Agile Sprint release cycles in 46 weeks fast paced environments
Provide support for Technical and Business and Professional services Team for customer requests/issues and investigate issues related to business process
Assist in creating reports and dashboard for users
Identify test criteria and test new functionality/enhancements
Provide training to end users
Skills Strong experience in BSA role in Supporting Salesforce Sales Cloud, Apttus CPQ, QuotetoCash best practices and methodologies
Flexible and adaptable in regards to learning and understanding new technologies
Excellent written and oral communication skills
Excellent interpersonal skills
Excellent problemsolving, analytical and investigative skills
Ability to conduct research into softwarerelated issues and products
Highly selfmotivated and directed
Keen attention to detail
Proven analytical and problemsolving abilities
Ability to effectively prioritize and execute tasks in a highpressure environment
Good Communication skills for business support
Experience Degree in MIS or relevant business experience
Minimum of 57 yr. of industry experience
Minimum of 3 yr. business systems experience in Salesforce Sales Cloud
Minimum 1 yr experience in Apttus CPQ, supporting QuotetoCash process
Strong Salesforce Sales/Service Cloud, Apttus CPQ functional and configuration knowledge
Knowledge of Applications