Data Scientist
DTE Energy Corporation
Contract Detroit, Michigan, United States Posted 4 years ago
About Position
Data Scientist (Contract)
$100.00 / Hourly
Detroit, Michigan, United States
Data Scientist
Contract Detroit, Michigan, United States Posted 4 years ago
Description
Data Scientist to pull data from our customer systems and turn it into information to help shape the Digital Customer Strategy
Customer data and preferences are the foundation for achieving the Digital Customer Strategies.
With the implementation of C360 billing system, there is a plethora of data available to provide insight into customers. Unfortunately to mine this data to turn into information, a gap exists in manpower and technical expertise. Examples of customer data CRM, Foresee, MSI, MPSC complaints, DTE cares, Customer call data, Social trends, Google analytics, Focus groups, Benchmarking, JD Power, Customer incoming emails
The data can be used in many ways to support our digital customer strategies
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