CRM Project Manager

Description

PM to manage Nurturs CRM projectthis includes all of the remaining functional components that need to be built out in preparation for a launch with new clients and launch with existing clients. Need someone that has a strong ability to drive the project and the ability to assess daily what the critical path items are. This role will be interacting with members of our parent company regularly.
Knowledge/Experience Bachelors degree or equivalent experience. 3+ years of project management experience. Experience working with and leading diverse groups and matrix managed environments. Healthcare experience preferred. Proficient with project management tools, MSProject or other project management software, and MSOffice applications.
Position Responsibilities Manage the full project life cycle including requirements gathering, creation of project plans and schedules, obtaining and managing resources, managing budget, and facilitating project execution, deployment, and closure. Utilize corporate and industry standard project management tools and techniques to effectively manage projects. Assist with establishment and maintenance of corporate project management methodology and other department procedures.
Maintain detailed project documentation including meeting minutes, action items, issues lists, and risk management plans.
Effectively communicate project status to all stakeholders.
Negotiate with project stakeholders to identify resources, resolve issues, and mitigate risks. Coordinate crossfunctional meetings with various functional areas to meet overall stakeholder expectations and companys objectives.
Provide functional and technical knowledge across multiple business and technical areas. Monitor the creation of all project deliverables to ensure adherence to quality standards including design documents, test plans, training materials, and operations documentation.
Create and communicate project milestone documents, dashboards, ROI tables, and departmental success metrics.
Competencies Knowledge Worker Integrity, Flexibility, Communication, Critical Thinking, Customer Focus, Decision Making, Planning and Organizing, Building Strategic Working Relationships, Technical and Professional Knowledge
This is an excerpt of someone she put an offer out to Spent the most recent 3 years as a Business Analyst/Project Manager for a large client facing software team
Responsible for all project documentation including the BRD, FRD, Project Plans, UAT Plan, Implementation Plan and Data Specs
Provided weekly status reports with appropriate escalations, risks and impediments to Senior Exec team
Scrum methodology
Comfortable creating/presenting to executives or clients
Experienced with documenting complex requirements/functionality specs
Proficient in Microsoft Project, Microsoft Visio, and Microsoft Office Suite
Experience with Java programming, HTML, XML and SQL Additional Information both positions looking for someone with Microsoft CRM experience (we are using CRM as a system to manage our members; not as a Client/Sales tool)
healthcare experience preferred
strong analytical skills (especially for the BA III role)
strong critical thinking skills
ability to conceptualizing the end results
ability to quickly grasp our business process
We are in a fasttrack to complete documenting requirements in support of building a CRM instance that will act as our member management platform. Heres a high level overview of what our member management system supports