Systems Engineer (Enterprise Vault)

Description

Systems Engineer
The FERM Technology Group provides strategic technology solutions and thought leadership to Fidelity Enterprise Risk Management and Enterprise Content Management program.
The Systems Engineer will support and maintain applications and infrastructure used for the archiving of various electronic communication channels. Issues will be escalated to the team and management as needed.
The position includes design, installation, and administration of various applications to support the retention, retrieval and supervision of electronic communications.
Primary Responsibilities
Support and maintain Symantec Enterprise Vault, Microsoft SQL and compliance infrastructure systems. Follow engineering/operations methodology that includes requirements, design, certification, implementation, and release management. Develop and document relevant engineering documentation and operational run books. Perform scheduled weekend and afterhours work, as well as afterhours emergency work, as required. Candidate should be familiar with Microsoft Exchange 2013 and Microsoft SQL. Candidate will be supporting a large Corporate IT mission critical email services. Candidate should also have working knowledge of journaling and retention environments.
Education / Experience
Bachelor Degree in Computer Science, Information Technology, or Engineering 10 years of Microsoft Experience with at least 57 providing direct operations with Microsoft Technologies. Information Technology Infrastructure Library (ITIL) certification and MCSE a plus SaaS and Cloud experience are beneficial
Skills and Knowledge
Knowledge of common Email Server Systems, Microsoft Windows Systems, Active Directory, and Microsoft Exchange Server 2007 / 2013 and Office365. Working knowledge of other serverbased software packages and protocols including Symantec Enterprise Vault McAfee Antivirus SMTP, MAPI, CDO, TCP/IP, RPC over HTTP
Products/vendors Microsoft, Veritas, Actiance Application integration; familiarity with utilizing APIs for data collection and reporting Experience engineering/sizing, installing, configuring, and maintaining mission critical applications Knowledge of Microsoft SCOM Ability to communicate well with team and customer, both written and verbally & attention to detail Active Directory hands on experience Experience with server performance tuning and monitoring tools General knowledge of storage technologies such as SAN and NAS Ability to assess performance data and determine system bottlenecks Work effectively both independently and in a team environment Proficient in PowerShell Familiar with the Agile methodology and JIRA would be helpful