Policy Quality Assurance Analyst

Description

Tasks The tasks for the Policy QA Analyst include, but are not limited to, the following Perform functional testing on all policy related applications Understand the policy workflow and the lifecycle of a workers compensation policy to perform thorough endtoend testing Expert in test case creation with minimal business requirements provided Evaluate and recommend appropriate technologies based on product needs and industry trends Provide test estimates for proposed projects Constantly look for opportunities to improve testing processes Establish testing standards and best practices Encourage innovation of process and creative testing methodologies Work closely with management to determine feasibility of product features Promote high quality, scalability, and timely completion of testing timelines
Technical Knowledge and Skills Prior experience in the workers compensation insurance industry with knowledge in Policy, Invoicing or Underwriting area 5+ years of software testing experience which also includes testing web based applications Testing experience in an enterpriseclass system with an understanding of multitier architecture
Expert in Quality Center Working knowledge of Java, Linux and Windows Excellent communication, presentation, and interpersonal skills Comfortable working in a flexible Agile development environment Track record of good time management, prioritizing projects and estimating work Prior experience in the insurance industry is a plus
Demonstrable Skills The Consultant resource(s) shall possess most of the following skills Strong analytical skills with the ability to analyze information and identify and formulate solutions to problems Provide more indepth analysis with a highlevel view of goals and end deliverables. Complete work within a reasonable time frame under the supervision of a manager. Extensive knowledge of and proven experience with data processing systems, and methods of testing and moving solutions to implementation. Strong knowledge in project management practices and ability to document processes and procedures as needed. Work collaboratively with other project team members and independently on assigned tasks and deliverables with minimum supervision Communicate effectively with users at all levels, from data entry technicians up to senior management, verbally and in writing. Selfmotivated, working closely and actively communicating with team members to accomplish time critical tasks and deliverables Ask questions and share information gained with other support team members, recording and documenting this knowledge Elicit and find gaps in user requirements and/or problem description information, and record this information accurately Convey and explain complex problems and solutions in an understandable language to both technical and nontechnical persons Present technical solutions to management and decision makers Think creatively and critically, analyzing complex problems, weighing multiple solutions, and carefully selecting solutions appropriate to the business needs, project scope, and available resources Take responsibility for the integrity of the solution