JIRA Consultant

Description

Job Summary Ultimate Software is looking for a contractor to assist in supporting our JIRA and Confluence applications. The position requires someone who is selfmotivated, has a strong technical background, and possesses great communication skills. Responsibilities of this position include reviewing, analyzing, and supporting our applications. This position works closely with Business Analysts, Project Managers, business users, managers, and other Information Services resources to maintain and customize these missioncritical systems.
Essential Duties and Responsibilities Maintains and supports JIRA and Confluence implementations
Responsible for all aspects of application and system administration, including troubleshooting user issues, configuring user accounts, workflows, custom fields, dashboards, reports, etc.
Assists with system maintenance and upgrades
Participates in research, design and implementation of new system features and/or plugins
Documents system design, configuration and user training guides
Assists with user training sessions
Requires minimal supervision on small to medium scale projects
Works closely with business users to identify new business needs and/or process issues and recommends process improvements based on those needs
Required Qualifications/Skills Experience with JIRA and Confluence
Candidates should possess 37 years experience in technology related field supporting, developing and/or integrating multiple enterprise systems
Must possess ability to multitask, prioritize and work with multiple users and applications while maintaining a professional attitude
Must be willing and able to change direction during development as requirements and priorities change
Must possess strong understanding of the business processes behind the applications
Must have strong written and verbal communication skills across teams and levels of organization
Preferred Qualifications/Skills Knowledge of Agile methodology
Knowledge of networking and database troubleshooting techniques using command line and SQL tools such as SQL management studio
Experience supporting Linux environments
Interpersonal Skills