Business Analyst
NetApp
Contract Sunnyvale, California, United States Posted 4 years ago
About Position
Business Analyst (Contract)
$55.00 / Hourly
Sunnyvale, California, United States
Business Analyst
Contract Sunnyvale, California, United States Posted 4 years ago
Description
Business Functional Knowledge Collaborate with business users to define processes that meet business needs.
Ensure processes are scalable and flexible to meet future business need.
Design processes that can be implemented with minimal disruption to supporting systems, and that are cost effective.
Anticipate the needs of stakeholders affected by process change.
Ensure that proposed changes represent the best overall fit for the organization.
Business Requirements Definition and Technical Team Coordination Develop and define IT requirements to support process and system changes.
Colead design sessions to identify gaps and opportunities.
Create detailed functional design documents for conversions, interfaces, and reports.
Coordinate with IT development teams to manage the development process and resolve issues.
Prepare and execute testing plans to ensure high quality results.
Support and Technical Sustaining Operations Monitor implemented systems and processes to ensure high performance.
Manage support requests to ensure timely and thorough resolution of issues.
Engage with vendor service support groups to bring resolution to system performance or other processing issues.
Serve as a resource to superusers for education on technical system functionality.
Project Management Develop implementation and project plans.
Monitor and drive resolution of issues.
Document and communicate status updates to team members and Management.
Estimate resource requirement and determine IT impacted groups.
Job Requirement Strong oral and written communication skills; including process documentation.
Strong analytical, problemsolving, negotiation, task and project management, and organizational skills.
Knowledge of tools, processes, and operations planning.
Experience working with IT development staff on complex projects.
Strong understanding of engineering principles and practices.
Strong analysis, project management, and reporting capabilities.
Strong technical background with advanced personal computer skills including MicroSoft Project, Visio, Word and Access.
Ability to work collaboratively within a team environment of other business systems analysts and cross functional peers to support deadlines.
Ability to evaluate, define and prioritize projects.
Ability to handle multiple tasks concurrently.
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