Voice and Video Engineer

Description

Minimum 5 years experience supporting Cisco Voice and Video solutions.
Bachelors degree preferred
Looking for someone assist with unified collaboration run and project support during a global migration to cloud phone system and for video endpoint refresh projects. Candidate would provide assistance supporting existing solutions as well as assist with the deployment activities. The ideal candidate would have experience migrating to Cisco HCS solutions or with large endpoint refresh projects. Key activities and responsibilities Assisting with migration to cloud phone solution Provide day to day support on existing phone systems and video conference systems Filling migration planning questionnaires by reaching out to local site contact Execute test plan at each migrated site Be the point of contact for each site to be migrated Provide Day 2 support for each site migrated to cloud phone solution Travel to sites as required for migration and day 2 support. Skills required Knowledgeable on Cisco Video endpoints (C, DX, SX, IX and Webex room series devices) Knowledgeable on Cisco Unified Call Manager Experience supporting Cisco VCS and TMS Knowledgeable on Cisco Webex Experience with cloud phone solutions such as Cisco HCS Familiar with telecommunication concepts Familiar with networking concepts Familiar with Cisco gateways and routers