Operations Engineer

Description

Skills needed 1. Networking /Audio Video
2. Cloud knowledge (AWS)
3. Scripting (Python)
4. Chef/Devops
We are looking for an Operations Engineer at Fidelity Investments. This position will be based in Boston, MA. Edifire is a Fidelity business that delivers audio/video conferencing services across the enterprise and with Fidelity partners. Were looking for a handson operations engineer to help us manage our video conferencing and web application platform. Responsibilities
Operate and maintain 24/7 application including core operating system, networking, applications, storage, database and telephony (SIP & H.323) audio / video conferencing platform. Software deployment and configuration management in development, QA and production environments. Level 2/3 support for production issues. Partner with internal software development teams to ensure new installs meet quality and operational requirements. Develop tools and utilities in support of operations and development teams. Must understand complex technical issues; possess excellent troubleshooting and followup skills with strong attention to detail. Provide technical expertise with system upgrades, process improvements, security requirements, infrastructure improvements, etc. Preventive maintenance services during regularly scheduled maintenance windows following defined Change Management processes and procedures Work to help design and build from the ground up reliable infrastructure services in AWS, integrate applications and services into the AWS environment and ensure ongoing support Gain applicationlevel knowledge of the systems as well as contribute to overall design.
Skills and Knowledge
58 years of experience in an operations role, including direct relevant experience with systems administration using virtualization (Xen), Linux (Ubuntu) Knowledge and interest in working with and deploying services and applications in AWS and knowledge of various AWS services including Route53, EC2 and RDS also architectural components like VPC, ELB, IAM, etc. Scripting and automation skills Hands on experience with software administration with fundamental knowledge with Apache, Tomcat, MySQL, Java, NodeJS Experience with network management and monitoring, specifically configuration of platforms and protocols such as M/Monit, Nagios, SNMP and custom APIs. Experience in security concepts (PKI, key/cert exchanges, etc), systems and protocols (SSH, HTTPS, SSL, TLS, etc). Experience in infrastructure management automation / DevOps (Chef)
Education and Experience Strong troubleshooting skills Ambitious, flexible, and works well a fastpaced environment Must be able to act as a team player as well as work independently. The ability to Multitask Excellent verbal and written communication skills Engineering or IT degree would be highly preferable